Need help with HTML to PDF Extension? Check our quick solutions or contact us directly.

Quick Fixes

Common Issues

• Extension not working: Refresh the webpage and try again
• PDF not downloading: Check browser download settings
• Poor PDF quality: Ensure page is fully loaded before converting
• Extension icon missing: Go to chrome://extensions/ and enable the extension

Before Contacting Us

• Try converting a different webpage
• Clear browser cache and cookies
• Disable other extensions temporarily
• Update Chrome to the latest version
• Check our Troubleshooting Guide for detailed solutions

Contact Us

Email Support

rob384392black@gmail.com

• Response: 24-48 hours
• All users receive equal priority support

Bug Reports

rob384392black@gmail.com

• Include screenshots and webpage URL
• Describe steps to reproduce the issue

What to Include

When contacting support, provide:

• Chrome version (go to chrome://version/)
• Extension version (check chrome://extensions/)
• Operating system (Windows, Mac, Linux)
• Webpage URL you’re trying to convert (if relevant)
• Error messages or screenshots
• Steps you’ve already tried
• Description of expected vs actual behavior

Response Times

• General Support: 24-48 hours
• Bug Reports: 48-72 hours
• Feature Requests: 3-5 business days

We aim to resolve most issues within the first response. Complex technical issues may require additional follow-up.

Feature Requests

rob384392black@gmail.com

Share your ideas for new features or improvements. We value user feedback and regularly implement the most requested features.

Popular feature requests:

• Custom PDF page sizing
• Watermark options
• Batch conversion improvements
• Mobile browser support

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Quick help: Check our Getting Started Guide and FAQ first for instant solutions.